Order Cancellation Policy – FISH LLC

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How Can I Cancel an Order?

You may cancel your order within 24 hours of receiving your order confirmation email. Simply scroll down to the “Changed Your Mind?” section in that email and follow the cancellation instructions provided.

If more than 24 hours have passed, please contact our Customer Service team at support@fishtackl.com or call +1 307-400-1650. We will do our best to assist you with an alternative solution.

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I Accidentally Canceled My Order. Can I Resume It?

If you have canceled your order but still wish to receive the items, the fastest way to proceed is to place a new order through our website at fishtackl.com.

If you need assistance, please reach out to us — we’re happy to help!

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I Canceled My Order, but I’m Not Sure It Went Through. Can You Confirm?

When you use the cancellation link in your confirmation email, you should receive a follow-up email confirming your order cancellation.

If you have not received this confirmation, please email support@fishtackl.com with your original order number (e.g., #1234), and we will verify the status for you.

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I Don’t See an Option to Cancel My Order – What Should I Do?

In some cases, such as orders including gift cards, the self-cancellation option may not be available.

If this applies to your order, please contact us promptly at support@fishtackl.com or +1 307-400-1650, providing your order number and cancellation or modification request.

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Contact Information

FISH LLC
Document Number: L24000413497
FEI/EIN Number: 33-1519511
📞 Phone: +1 307-400-1650
📧 Email: support@fishtackl.com
📍 Address: 2177 Till Road, Charleston, South Carolina 29414, USA
🕘 Customer Service Hours: Monday to Saturday, 09:00 AM – 05:00 PM (EST)
📩 We strive to respond to all inquiries within 24 hours.